Terms of Service
Welcome to Pilipala. These Terms of Service govern your use of our cloud infrastructure, software development, and SaaS solutions.
Key Terms & Conditions
Understanding your rights and responsibilities when using our services
Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
Service Description
Pilipala provides comprehensive cloud infrastructure management, innovative SaaS product development, and enterprise-grade solutions designed to streamline workflows and boost productivity.
User Obligations and Compliance
To ensure the security and integrity of our services, users must comply with the following requirements:
Data Security and Privacy Protection
We are committed to protecting your data and privacy with industry-leading security measures:
Fees, Payment, and Refund Policy
Service fees are based on contracted services and outlined in your service agreement:
Service Limitations and Disclaimers
Our services are provided 'as is' with the following limitations:
Legal Framework
Additional legal terms and conditions governing our service relationship
Intellectual Property and Licensing
All intellectual property rights in our services, including software, documentation, and proprietary technologies, remain the exclusive property of Pilipala or our licensors. You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms. You retain ownership of your data and content.
Service Level Agreements
Specific service level commitments, including uptime guarantees and response times, are detailed in separate Service Level Agreements (SLAs) provided with your service contract.
Termination
Either party may terminate services with 30 days' written notice. We reserve the right to immediately suspend or terminate services for violations of these Terms or non-payment of fees.
Governing Law and Dispute Resolution
These Terms are governed by the laws of Hong Kong. Disputes shall be resolved through good faith negotiations, and if necessary, binding arbitration in Hong Kong under the Hong Kong International Arbitration Centre (HKIAC) rules.
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.
Contact Information
For questions about these Terms or our services, please contact us
Hong Kong Pilipala cloud Technology Limited
Address:
RM 509, 5/F,THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, KOWLOON, HONG KONG
Email:
Emma@pilipala.meWebsite:
pilipala.meBy using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.